Core Team’s
Extended Arm

Offering Flexible Support and Managed Services for a Sustainable and Optimized Business

When your IT systems are too exposed, your users can’t get out-of-hours support or your IT department is simply at maximum capacity. To manage business continuity and performance, it’s time to get someone on board who takes care of this just the way you wanted to.

Idnor provides the expert hands you needed to monitor, support and develop your identity security platform. Whether working with existing, new, or hybrid systems, our Managed Service team provides complete peace of mind about the security and efficiency of your technology. Empower your team to be their most productive and do their best work—both for themselves and for your business.

Manage IAM Operations, Deliver Improvements and Optimise With Our Support

Identity management is an essential technology that sits at the very heart of modern IT operations. While it’s an area that requires niche technical skills, these specialist skills are in short supply, presenting many businesses with the challenge of how to manage their identity management requirements effectively and efficiently. Seamless management is critical otherwise it may lead to misconfiguration or outages that can have very serious implications for your business in terms of security and lost productivity.

Idnor, an identity management and support expert and market leader, offers highly responsive, expert technical support covering all aspects of your identity management systems. With a team of highly experienced consultants and support professionals, Idnor can provide you with peace of mind and assurance that any technical issue can be resolved and normal service resumed as quickly as possible.

Not just that stability, long-term support, technology competence and reduction in the total cost of ownership are a few of the benefits enterprises will accrue from Idnor’s Support and Managed Services.

Our Range of Technical Support Services

Service call handling
User knowledge base / FAQ management
Management of incidents from identification to resolution
Security patch installation and management
Incident logging and reporting
Performance and capacity management
Root cause analysis
Availability management
Problem determination and resolution
Monitoring and reporting
Patch installation and management
Product enhancements coordination with product support

Why Choose Idnor?

24/7 Monitoring and assistance and phone support with global coverage

Comprehensive provision

Dedicated team of experts

Cost-effective extension

Flexible deployment

Response time target

Work With Us:

Put identity security at the core of securing your business Contact us today and we will put you in touch with one of our IAM experts to discuss how you can take full advantage of our flexible security solutions.
Give us a call: 508-906-5090/+91 7799075678
or fill out the form on this page.